Dear Parent or Guardian,
On February 8, 2023, we will begin the process of updating our Electronic Health Record (EHR) and scheduling systems to enhance our ability to care for your child. In anticipation of this, the offices will be closed on Wednesday, February 7th for staff training.
As our team learns and adjusts to the new and enhanced EHR system, certain aspects of your patient experience may take more time than expected. However, we continue to be committed to providing high-quality care for your child.
Here are a few helpful updates and tips:
- APPOINTMENTS: Our staff will need additional time with you at your next appointment to verify and update your child’s patient information. Please allow additional time for these updates. It’s important to take this step to protect your child’s privacy and safety. Please remember to bring your driver’s license and insurance card with you to your child’s next visit.
- While we are learning the new EHR, we will temporarily have less appointments available. We ask that you kindly wait to schedule non-urgent appointment for a few weeks.
If you have any questions about this transition, please contact us at 845-452-1700. Thank you in advance for your patience during our system upgrade.
Sincerely,
The Clinicians and Staff of The Children’s Medical Group