Patient / Parent Portal
At The Children’s Medical Group, we are excited to introduce our easy-to-use Patient Portal. This secure platform serves as a valuable tool for obtaining information from our offices and communicating with our team. While it cannot replace the importance of in-person visits, the portal offers a range of features to enhance the patient experience and streamline information exchange.
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What is Patient Portal?
Patient Portal is a web-based application (website and app) that provides an easy way for you to access your child’s electronic health record (EHR) online at your own convenience. Using this application, you will be able to find information regarding your child’s latest well and sick visits including growth charts, immunization records, medication information, allergies, lab results, and patient education materials.
Why should you use the patient portal?
There are many reasons why you should use the patient portal:
- Medical records access 24/7: Access lab results, medications, immunizations, and best of all print immunization records and/or your physical for school or camp forms.
- Appointment: Schedule non-urgent appointments online 24/7
- Messages: Communicate securely with our staff and doctors for non-urgent inquiries
- Pay your bills online: Pay your medical bills securely and conveniently online.
- Request Refills: Request prescription refills online without calling your doctor’s office.
- Stay informed about your health: Access educational materials and resources on a variety of health topics.
- Account: Keep your information up to date like your phone numbers, address, and insurance information.
- Get A Jump Start: Complete questionnaires prior to your appointment to lessen your wait time in the office.
The Patient Portal is designed for non-urgent communication. For emergencies, please contact us directly by phone. For life-threatening emergencies, dial 9-1-1.
Is my child’s health information private and secure on Patient Portal?
Patient Portal has privacy and security safeguards in place to protect your child’s health information.
- To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected login.
- EHR’s also have an “audit trail” feature that keeps a record of who accessed your information, what changes were made, and when.
- Although patient portals use safeguards, there are other safety tips you should follow when accessing the patient portal. Always remember to protect your username and password, and make sure to only log in to the patient portal from a personal or secure computer.